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1 (855) 464-6730 ext 12

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Need a ride?

With one simple phone call, GoGo can have a ride at your location within minutes.

Friendly customer support is available around the clock - 24/7 - 365 days a year.
Plan rides in advance or request on-demand transportation when needed.
Try our membership package risk-free - no contract required.
Our drivers are screened to ensure a safe and comfortable journey.
Get your two FREE rides by registering below with your promo code, or calling the extension on your postcard!
Call 1 (855) 464 - 6730
Sign Up Now
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With One Phone Call, We Manage:

Rides

We arrange reliable rides for seniors, 24/7. Speak to an operator or use our easy menu. Pickups can happen within 15 minutes, or you can schedule rides for seniors in advance.

An icon of a cart

Groceries

We can help you order groceries, vitamins, and household supplies without an app, delivered conveniently to your door. No more long lines or carrying heavy bags!

Meals

Order the meals you crave from local restaurants. We can help you order gourmet meals, takeout, and food that meets your dietary needs and preferences.

Prescriptions

Our transportation services for seniors can help you get your prescription medication delivered from your local pharmacy right to your door. Call us for same-day delivery!

Home Services

Get connected to helpful home services. You can request any service—like landscapers, or dog walkers—and we’ll help you find a trusted service provider.

Virtual Events

Stay engaged with our weekly virtual programming for seniors, like Chair Yoga. Meet with a trainer and other GoGo members on Zoom.

How We're Different

An illustration of a driver message

We Vet Drivers

  • We’ve worked with hundreds of thousands of drivers and saved each interaction. We will match you with a driver that will meet your needs.
  • We consider and coordinate all of this typically within 30 seconds of your request.
An illustration of an operator with a headset

We Monitor Requests, 24/7

  • Our technology follows your driver and delivery from request, to pickup, to drop off, and we’ll call if we detect an issue.
  • With GoGo, you have 24/7 support to ensure quality experiences--all with a personal touch!
An illustration of a checklist on a computer screen

We Screen Cars

  • You might have a preference about what vehicles are easier for you to get in and out of. We make a note of that!
  • If a car is too large or too small, we will proactively re-request a vehicle until we find a car that will be comfortable for you.

testimonials

what our customers say

I think highly of their services. All the drivers are very friendly and courteous. I like them a lot better than just trying to get it through Uber. Sometimes it is hard to pin my location and Uber can’t find me. I like the fact that I could just call GoGoGrandparent and explain where I am. Everyone is always wonderful.

-Mary, a GoGo customer

My iPhone 4 is so old that many new APPs won't work on it. That means I can't use Uber or Lyft. But guess what? I found a website called GoGoGrandparent that works with Uber and other ride-sharing sites. Super simple.

-Lori, a GoGo customer

What Makes GoGo Special? Hear It from Our Happy Customers.

Discover the impact GoGoGrandparent has made in the lives of our customers! Watch heartfelt testimonials from people who have experienced the ease and convenience of our services. From seamless transportation to reliable support, our users share their stories and highlight why GoGoGrandparent is their trusted choice. Click play to see how we're making a difference!

This has been a real great thing that I can just say "Call GoGo" and you guys do everything.
Alan S., a GoGo customer
I was already taking Uber, but I needed something more reliable to show up because I was taking it to dialysis three times a week.
Chris R., a GoGo customer
I really have the freedom of just calling GoGoGrandparent and going anywhere I wanted.
Dorothy L., a GoGo customer
The independence is not having to call someone, to depend on them to take me to a doctor's appointment or to go pick up my groceries. I feel very independent.
Margot M., a GoGo customer
It's very important, especially for those that don't have a smartphone or can't use a smartphone. It's very useful, the operators are very friendly and they just love to help. It's been an overall best service I've ever had.
Matthew S., a GoGo customer
I recommend this service to other people. I recommend it to my family, my friends, everybody.
Narcissus H., a GoGo customer
If I don't like something, I order some GoGoGrandparent because I like having a selection of different food.
Randolf W., a GoGo customer

mEMBERSHIP OPTIONS THAT FIT YOUR LIFE

choose a plan that works for you

Our membership model helps us plan how many team members we’ll need to staff to support your requests. Our Concierge Fee covers our costs from when we process a request, start monitoring a service on your behalf to when we stop. Our concierge fee covers the cost of our 24/7 call center, computer server, engineering time and other costs associated with making GoGo available to consumers. We accept Direct Express, Social Security's prepaid debit card, for our Uber for seniors, Lyft for seniors, meals, grocery services and transportation services for seniors.

Basic

For customers and family members looking to use our service occasionally.

Learn More

Value

Our most popular plan! For customers and family members looking for a great value on our services.

Learn More
A great deal for most customers!

Premium

For customers and family members planning to use many of our services.

Learn More

Total Care

For customers and family members looking for a complete and comprehensive suite of services, as an alternative to long-term care options.

Learn More

Registration

Step 1
Account Information
Step 2
Family Member Contact Information
Step 3
Billing Information
Step 4
Choose Membership

Who Will Be Riding With GoGoGrandparent?

Need help signing up or have questions?
Call 1-855-955-4022

Contact Information

Promo Code

Home Address

Please note that there seems to be limited driver availability in your area.
Driver availability can change throughout the day.

Additional Information

Uber and Lyft drivers are not required to physically assist passenger in and out of vehicles. If you or your loved one requires assistance in and out of the vehicle please have another party present to help transport the passenger in and out of the vehicle safely.

Family Member Contact Information

Billing Information

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Payment information is encrypted on government compliant servers. It is not stored on our servers.
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Learn more about the encryption technology we use.
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Please note that we do not accept cash payment.
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Need help signing up or have questions?
Call 1-855-464-6872
Same as Home Address

Billing Address

Pick the plan that's right for you! Drag the button to compare monthly and annual membership costs.
Billed Monthly
Billed Annually
(Save 31%)

For Infrequent Use

This plan is best for customers looking to use GoGo once a month, for emergencies.
Low monthly membership fee to keep GoGo on standby for whenever a ride is needed.
$9.99 / month
(Billed Annually, you save 31%)
Total Annual Cost: 98.28
Choose Plan

For Consistent Ordering

Our most popular plan! For customers and family members looking for a great value on our services.
Save on operator-ordered rides, grocery delivery, and get an enhanced level of support when you need to speak to an operator.
$9.99 / month
(Billed Annually, you save 31%)
Total Annual Cost: 98.28
Choose Plan

For All-In-One Needs

In addition to all of the benefits of our Value plan, get high priority support and proactive care management.
Lessen wait times and get access to trained care management experts at GoGo to help answer questions and make plans to further live comfortably in your home.
$9.99 / month
(Billed Annually, you save 18%)
Total Annual Cost: 98.28
Choose Plan

For Comprehensive Care

For customers and family members looking for a complete and comprehensive suite of services, as an alternative to long-term care options.
No fees for rides and the highest level of priority. Plus, save every month with free ride and grocery credits.
$9.99 / month
(Billed Annually, you save 18%)
Total Annual Cost: 98.28
Choose Plan
No Matter Your Plan, All GoGo Members Benefit From:
Vetted drivers
Monitored trips
An always-available online dashboard for scheduling rides
Family member access to account activity
Detailed Plan Comparison
Hide
Basic
Value
Premium
Total Care
/ month
(Billed Annually, you save 31%)
/ month
(Billed Annually, you save 31%)
/ month
(Billed Annually, you save 18%)
/ month
(Billed Annually, you save 18%)
GoGo Guardian
Vetted drivers, monitored trips and more. Always included
Pricingⓘ Our membership dues keep us staffed and our per-service rates help us make every request safe and 100% reliable. The dual-price structure allows clients to only pay for what they use.
Rides
$0.27/minute
$0.27/minute
$0.27/minute
Included
Operator-Orderedⓘ Call a GoGo operator to request a ride to a customer location. You can always use our phone menu to request rides at no additional cost.
$5/ride
Unlimited
Unlimited
Unlimited
Meal Deliveryⓘ Our meal management fee varies based on if you order a saved meal, a special or schedule meals in advance.
$4.25 - $8.5/order
$2 - $4/order
$2 - $4/order
$2 - $4/order
Grocery Deliveryⓘ Our concierge fee may vary depending on the cart size.
$7 - $35/order
$7 - $13/order
$7 - $13/order
$7 - $13/order
Pharmacy
$0.60/minute
$0.60/minute
$0.60/minute
$0.60/minute
Special Request
$0.60/minute
$0.60/minute
$0.60/minute
$0.60/minute
Home Servicesⓘ Call GoGo to request any service, even services we don't currently offer, and we'll help you find a trusted service provider. For example, housekeepers, lawn mowers, or even caretakers. The service being requested is an additional cost.
One-time Request
$20/hour
$10/hour
$10/hour
$10/hour
Recurring Request
$8/hour
$4/hour
Included
Included
Priority Supportⓘ Get even shorter wait times with priority support.
Not included
Medium
High
First
Proactive Care Managementⓘ Trained care management experts at GoGo will regularly reach out to you to help answer questions and make plans to further live comfortably in your home.
Not included
Not included
Included
Included
Rides Creditsⓘ Total Care includes the entire cost of 8 rides per month to anywhere within 10 miles, so you don't have to worry about surge pricing.
Not included
Not included
Not included
8 rides included (up to 10mi)
$200
value!
$200 value!
Grocery Creditsⓘ Total Care includes the entire cost of 4 grocery orders per month, including up to $75 worth of food items.
Not included
Not included
Not included
4 grocery deliveries included (up to $75)
$300
value!
$300 value!
Choose
Your Plan
Mouseover features to learn more
Basic
First Month
30-Day Money
Back Guarantee!
You save 31%
(Billed Annually)
Select Package
Value
Great deal for many
customers!
First Month
30-Day Money
Back Guarantee!
You save 31%
(Billed Annually)
Select Package
Best Value!
Premium
First Month
30-Day Money
Back Guarantee!
You save 18%
(Billed Annually)
Select Package
Total Care
First Month
You save 18%
(Billed Annually)
Select Package
Family Features
For family members and loved ones
Add membersⓘ Add family members to receive text notifications whenever you use a GoGo service.
One
Unlimited
Unlimited
Unlimited
Dashboardⓘ You and family members can use the online dashboard to manage your GoGo account.
Included
Included
Included
Included
Active Hoursⓘ The account owner can turn on and off GoGo’s phone system during certain hours of the day.
Not included
Included
Included
Included
Emergency Callsⓘ Be notified when your loved one is taking an unplanned medical trip using GoGo.
Not included
Included
Included
Included
Split Paymentsⓘ Split the cost of GoGo’s service between multiple sources of payment.
Not included
Not included
Included
Included
Turning Off Receiptsⓘ The account owner can turn on and off GoGo’s automatic receipt notifications.
Not included
Not included
Included
Included
Extra Features
See everything GoGo has to offer
Grocery Standing Orderⓘ Call GoGo to set up a standing order for your regular grocery staples and we will order them for you, no additional calls necessary.
Not included
Included
Included
Included
Authorized Guest Tripsⓘ Order GoGo for friends or guests who are not GoGo customers, so that you can stay better connected.
Not included
Included
Included
Included
Request Same Operatorⓘ When you call GoGo, we'll try to route your call to your favorite operators, so that they can get to know you better over time.
Not included
Not included
Included
Included
Insurance and Tax Statementsⓘ GoGo can prepare statements that can save many customers money on their taxes, or help with insurance reimbursements.
Not included
Not included
Included
Included
Wellness Checks (turn on/off)ⓘ At your request, a GoGo team member can call you daily to check in on your health and wellbeing - especially useful after an illness or medical procedure.
Not included
Not included
Included
Included
Choose
Your Plan
Basic
First Month
30-Day Money
Back Guarantee!
You save 31%
(Billed Annually)
Select Package
Value
First Month
30-Day Money
Back Guarantee!
You save 31%
(Billed Annually)
Select Package
Best Value!
Premium
First Month
30-Day Money
Back Guarantee!
You save 18%
(Billed Annually)
Select Package
Total Care
First Month
You save 18%
(Billed Annually)
Select Package
For more information on our refund policy, please click here

The family e-mail cannot be the same as the user's e-mail. Would you like to use this email as the family member's email instead?

Because you selected "visually impaired", would you like to activate voice commands for when you call in?

Voice command allows you to press or say commands when you call GoGo.

For example “press or say 1 to get picked up from your home.”

You've selected GoGo's Plan

You will start your membership immediately and your card on file will be charged.

Proceed to Step 2
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